1. We do not accept returns, all sales are final. We only accept returns for products that arrive damaged or defective. That being said, no returns/refunds will be accepted after 30 days from the purchase date.
How do I contact you if I have an issue my order?
1. Please write an email to email@example.com indicating your order number and explaining your issue.
How long do I have before making a return, and do I have to pay for shipping?
1. You have a maximum of 7 days to make returns. You must send back your return packages within 7 days after the delivery date. No returns made after 7 days from the purchase date will be accepted.
2. Return shipping must be paid at your own cost in cases of customer remorse/change of mind. In cases of defective product we will pay the costs associated.
How do I make a return?
1. Write an email to firstname.lastname@example.org indicating your order number and sending a picture of the product within its packaging. Wait for our reply to get the return address and proceed to shipping the product, remember to give us the tracking number to be expecting the package.
1. Refunds will be processed within 7 days after we receive your package. The refund will be issued to your Paypal account.